No, we currently do not ship to oversea. We are seeking opportunities to bring our products and service to oversea customers and we may have plans to sale our products to oversea in nearly future. Subscribe to our newsletter to receive notification when we are offer to international.
It depends on where items are shipping from. Orders processed in Australia will take 3-7 business days to arrive. Items that deliveries from outside of Australia can take anywhere from 10-20 days on Standard Shipping and 7-10 days on Express. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. We offer a 30 days return policy. Just email us directly and we’ll take you through the process. Before you contact us, please check out our return and refund policy.
We have made it easy for you with a national flat shipping fee on all clothing items. Delivery on standard is $9.45, no matter how many items you buy and free standard delivery for an order of clothing items over $69. We also provide an express delivery option only for $15.00.
We got you covered. Free shipping on most of our furniture and home goods, NO minimum purchase required. You can see a free shipping tag on every free delivery item.
Some of Big & Bulky products will have a shipping fee depending on each item and delivery postcodes. You can check the delivery fee on the product page. It also is calculated on the checkout page.
All deliveries have tracking numbers; you will get delivery notifications via mobile or email.
All deliveries have tracking numbers; you will get delivery notifications via SMS or confirmed email.
After your return requested has approved. We will give you a return details to our Melbourne warehouse. You do not need to return to oversea address.